I. JOB OVERVIEW
Job Description Summary
The Center for Career Services is GW’s central career services office supporting students and alumni in their career and professional development. Through personal career coaching and professional interpretations of career assessments, specialized career development programs, and premier internship opportunities and connections with top-tier employers, they help students realize and advance their career and professional goals. The career services team is innovative, energized, and committed to creating a positive environment for students and alumni to discover their best selves.
The Data Analyst will be responsible for gathering data, providing recommendations and insights on analysis, and preparing reports for internal and external stakeholders. He or she will oversee virtual resource needs for career services and programs which includes: improving current systems, helping assess new resources and training staff on administering and managing systems and virtual resources.
Reporting to the Director, Career Services, the Data Analyst will be responsible for the following:
- Manages, guides, and improves GW career services analytics. Ensures that appropriate data is available for career services stakeholders (e.g., students, employers, faculty, parents, etc.) and provides recommendations as appropriate.
- Works with the internal stakeholders to promote career services using data, and ensure the data is accurately represented.
- Collaborates and liaises with Enrollment and the Student Experience Student’s – Systems, Services and Analytics Team and GW’s Department of IT on projects, data sharing, procedures and policies.
- Gathers, analyzes, and manipulates data to produce visual reports and presentations for internal and external stakeholders (e.g., infographics, videos, graphs, etc.). “Tells stories with data” visually and in prose.
- Compiles a series of statistics including mid-year and annual career services statistics on student and employer engagement and key career services initiatives.
- Manages, understands and researches functionality and technical requirements of career management systems and tools (Handshake, PeopleGrove, VMock, InterviewStream etc.) ; initiate training sessions in collaboration with service providers for career services staff as appropriate.
- Trouble-shoots problems, researches solutions, and collaborates with Handshake technical representatives in order to support career services staff, university partners and students.
- Evaluates, recommends and oversees virtual resources that meet the needs and effectiveness for delivery of career programs and services.
- Facilitates online and face-to-face learning and service delivery options by integrating digital media technologies, such as videos, and other multimedia options, into Power Point presentations, workshops and other digital delivery systems.
- Develops and delivers staff training content for administering virtual resources and services.
- Participates in and supporting career services special events and activities, representing career services at university-wide events and activities, and serving on career services committees.
The position is based at GW’s Foggy Bottom Campus in Washington, DC. The incumbent may perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
- Advanced skills with data manipulation and dashboard development using Tableau, MS Excel, Python, R , or other data analytic tools; and comfortable with customer relationship management tools.
- Ability to analyze data, draw conclusions, and provide meaningful observations.
- Ability to generate clear, concise reports that include the reporting of basic statistical information and outcomes to facilitate decision-making.
- Demonstrated ability to take complex information and/or large data sets and translate them for use in dashboards, graphics or interactive and print visualizations.
- Interest and skill in data mining/data analysis and research experience.
- Ability to use independent judgment to gather, manage and impart information to various internal and external audiences.
- Ability to write clear, concise instructional/informative documents;
- Ability to manage multiple projects simultaneously, and the capacity to work independently and collaboratively within a team environment.
- Demonstrated ability to work across diverse groups and contribute to inclusivity in the campus community.
- Proven capability in customer-facing roles—listening to clients, discussing their problems, and developing projects directed at solving those problems and communicating solutions with diverse populations.
- Knowledge of data security principles and ability to maintain confidentiality, exercise sound judgment, and act with discretion.
Experience with the following a plus:
- Career services and career tools such as Handshake, PeopleGrove, VMock, InteviewStream a plus
- Visualization and infographic libraries/tools/toolkits such as Tableau, D3, and Adobe Suite (Photoshop, Illustrator, and InDesign).
- Higher education with involvement in education and student-related data and databases (Banner, Cognos, and Blackboard)
II. JOB DETAILS
Essential: Employees who perform functions that have been deemed essential to maintaining business or academic operations. Employees are generally expected to work from home during an event and may be asked to physically report to work.
Required Background Check
Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
Typical Hiring Range: $51725 - $77481 How is pay for new employees determined at GW?
Campus Location: Foggy Bottom, Washington, D.C.
College/School/Department: Enrollment Management
Family: Information Technology
Sub-Family: Data Administration
Stream: Individual Contributor
Level: Level 1
Hours Per Week: 40+
Work Schedule: Monday through Friday 9 am - 6 pm, occasional nights and weekends required
Special Instructions to Applicants: Employer will not sponsor for employment Visa status
Internal Applicants Only?: No
Posting Number: S008173
Job Open Date: 04/12/2019
Background Screening: Successful Completion of a Background Screening will be required as a condition of hire.