Samsung Electronics America Go4Samsung Internship: Online Business - CRM (Customer Campaigns) in United States

Position Summary

Our Online CRM team is in need of an energetic, communicative person to help them with new projects and challenges.

The Online CRM team deals with stuff like managing marketing materials for the online channels and organizing online promotions and competitions. Sounds like fun? Come join us!

As an intern you will be coordinating and improving loyalty program Samsung Members, supporting the team with financial issues and managing promotions and competitions.

If you are:

-interested in e-commerce/digital development,

-a team player with positive attitude,

-work well under pressure and short deadlines,

-eager to learn and develop new skills,

-communicative with good analytical skills

  • This might be just the perfect opportunity for you!

In specifics, we are looking for:

4-5th year students

with good knowledge of Microsoft Office

good command of English

What we offer?

A 12-month internship based on a civil contract, during which you will learn all aspects of work in the area of ​​Online CRM.

Mentor support throughout the internship.

Space to implement your own ideas.

Access to the latest Samsung products and services available on the market.

You will be part of Samsung's innovation that makes us change the world.

Role and Responsibilities

  1. [Setting content improvement direction] Support in the creation of the content guideline optimized for the online channel delivery of product characteristics.

  2. [Supporting business partners] Check to see if the quality of the new product and existing product contents on the business partner's website meets the company's contents quality standards.

  3. [Content production] Assist in the production of new contents that considers the e-commerce environment and product characteristics.

  4. [Social media management] Assist in the promotion of consumer engagement by identifying and utilizing premium contents and consumer-connected contents to diversify and systemize social media contents.

  5. [Demand creation] Assist in the marketing activities to optimize marketing for each of the phase in the consumer buying cycle and marketing activities by the level of sales revenue contribution.

Skills and Qualifications

• Acquires and applies job skills and learns the company policies and procedures to complete assigned tasks that are routinely/semi-routinely in nature

• Normally follows established procedures on work. Requires instructions on tasks

• Typical entry point for high school or vocational college graduates

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