Stanford University Cardinal Careers Coordinator in Stanford, California

Cardinal Careers Coordinator

Vice Provost for Student Affairs, California, United States

Student Services

May 16, 2018Post Date

78766Requisition #

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Business Title: Cardinal Careers Coordinator

Job Title: Student Services Officer 1

Division/School: Vice Provost for Student Affairs

Job Code: 7501

Salary Level: F

Schedule: Fulltime (100% FTE)

Appointment Duration: Fixed term (June 2018 – August 2020.)

For full consideration, submit your application by 5 pm on May 28, 2018.

Note: Not all unique aspects of the job are covered by this job description

Do you have a passion for public service and social impact, enjoy working with college students, have a knack for communications and outreach, thrive on helping people, insist upon getting every detail right, relish teamwork, and pursue excellence in all you do? Then the position of Cardinal Careers Coordinator in the Haas Center for Public Service, a unit of the Division of Student Affairs, may be the right opportunity for you!

The Haas Center for Public Service is proud to be part of Student Affairs, which advances student development and learning; fosters community engagement; promotes diversity, inclusion and respect; and empowers students to thrive.


The Cardinal Careers Team at the Haas Center for Public Service supports undergraduate and graduate students in integrating service into any career and pursuing work in the public interest. The Cardinal Careers Coordinator leads critical outreach and promotion efforts for Cardinal Careers, advises students on public interest work, and provides administrative support. Responsibilities include curation and dissemination of the Cardinal Careers Weekly Newsletter; planning and managing Cardinal Careers Events; conducting outreach for Cardinal Careers programming; creating/maintaining the Cardinal Careers website and printed materials; advising students on service jobs, fellowships and careers; and tracking and reporting key program metrics.

The Coordinator is responsible for making recommendations and resolving first level decisions on issues regarding student life, advising, and career counseling using defined policies and practices and professional knowledge. The Coordinator also provides advice to students on a range of issues to guide them in making appropriate choices and decisions.


  • Provide advice to students on a range of issues, including, but not limited to, course selection, job and internship searches, public service engagement, career plans, professional development, etc., to guide them in making appropriate choices and decisions.

  • Promote Cardinal Careers and Cardinal Service programs and opportunities to departments, centers, and student groups; tabling or presenting at careers-related events across campus.

  • Promote and manage the Cardinal Service Graduation Pledge.

  • Counsel students and provide recommendations that require interpretation and influence decisions. Make exceptions on issues of eligibility and program requirements.

  • Develop recommendations and collaborate with staff, faculty and other offices to resolve programmatic issues within the Center and across functional units, (such as strategizing to ensure optimal participation)

  • Contribute to developing and analyzing review process of offerings, policies and programs.

  • Develop, analyze, influence and review, policies, processes and programs by incorporating feedback and trend data learned from first-line interactions with students. Advise manager and team on policy updates and provide recommendation for implementation of changes.

  • Identify trends, perform needs analysis, and participate in the implementation and testing of new technology.

  • Apprise students of research, fellowship and scholarship opportunities. Participate in related student recruitment and selection.

  • Support postgraduate fellowship advertising, recruitment, selection, orientation and placement.

  • Provide first line response to identify students in crisis and refer to appropriate resources, as needed.

  • Collect and analyze data from multiple sources including student feedback, surveys, trend reports, and data analytics. Prepare and summarize reports and make recommendations to enhance offerings, such as programs and courses, and to influence current processes and policies.

  • Contribute to the development of marketing materials and strategies for program activities and outreach functions. Assist in planning and developing events, webinars, education fairs and other external functions.

  • Curate and disseminate the Cardinal Careers newsletter and publicservicejobs listserv.

  • Develop and maintain the Cardinal Careers website, online resources, and outreach materials.

  • May provide oversight with the administration of financial processes, such as financial reimbursements, data entry, reviewing contract terms and conditions, understanding vendor requirements, and following up and resolving issues.

  • May train and supervise student

    • Other duties may also be assigned

Education & Experience:

Bachelor’s degree and one year of relevant experience, or combination of education and relevant experience.

Knowledge, Skills and Abilities:

  • Strong written and verbal communication skills.

  • Basic computer skills, including experience with Microsoft Office Suite.

  • Basic analysis and problem solving skills.

  • Customer service skills.

  • Relevant computer systems/technology experience.

  • Understanding of financial transactions.

  • Ability to learn and understand compliance with legal, financial, and university policies and external regulations.

Certifications and Licenses:



  • 1 – 3 years of public service work experience, preferably with a year-of service or fellowship program such as AmeriCorps or PeaceCorps;

  • Stanford graduate;

  • Willingness to work some evening and weekend hours.

  • Demonstrated ability to work effectively with college students and young adults of diverse backgrounds and experiences;

  • Strong organizational skills, with meticulous attention to detail and follow through;

  • Ability to manage time effectively and handle multiple assignments and activities under pressure with frequent interruptions;

  • Ability to communicate effectively with various stakeholders in a higher education environment (e.g., faculty, staff, students) as well as with representatives of community partner organizations;

  • Ability to update websites and to manage social media, cloud-based file sharing, database management software;

  • Strong independent judgment and interpersonal skills including demonstrated ability to problem-solve;

  • Ability to oversee and manage student staff.


  • Frequently sit, perform desk-based computer tasks.

  • Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and rarely pull objects that weigh up to 10 pounds.

    • Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.


  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, .

Applicants must submit a cover letter and resume with their application.

Commitment to Diversity:

The Haas Center for Public Service resides within the Student Affairs organization at Stanford University. Student Affairs furthers the university’s mission of engaging students who are from diverse backgrounds with diverse experiences; cultivating ethical leaders, influencers and critical thinkers; and promoting responsible and engaged citizens, who work to make a positive impact in their community, wherever they reside. Through sustained reflection about the complexity of the world and their role in it, students increase their cultural competency and empathy for others.

The Haas Center for Public Service:

Stanford University’s Haas Center for Public Service serves as the hub of Cardinal Service, a campus-wide initiative to make service a distinctive feature of a Stanford education. The Haas Center inspires and prepares students to create a more just and sustainable world through service, scholarship, and community partnerships.

Experience a culture of excellence.

Stanford University, located in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world.

Supporting that mission is a staff of more than 10,000, which is rooted in a culture of excellence and values innovation, collaboration, and life-long learning. To foster the talents and aspirations of our staff, Stanford offers career development programs, competitive pay that reflects market trends and benefits that increase financial stability and promote healthy, fulfilling lives. An award-winning employer, Stanford offers an exceptional setting for professionals looking to advance their careers.

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Finalist candidate must successfully pass a pre-employment background check.