Salesforce.com, Inc UX Designer in San Francisco, California

Job CategoryProducts and Technology

Job DetailsAssociate DesignerBusiness Technology InnovationRole DescriptionAre you a designer interested in creating meaningful people-driven digital experiences with a relentless focus on impact at scale and evangelizing the value of design? Are you fascinated by human behavior and curious about how organizational culture, context and technology connect? Then we’d love to hear from you!As an Associate Designer, you’ll collaborate with researchers and strategists to solve some of Salesforce's biggest business challenges through cutting-edge, insight-based prototypes and designs. As part of the innovation team, you'll be involved in all aspects of a project, from user research and prototyping to product definition and pitching to business executives along the way.We're looking for someone who can create exceptional user-centered work on projects and who teaches and inspires others with the value of design—from experimenting with new technologies to articulating key design principles to synthesizing trends.About Business Technology InnovationBusiness Technology Innovation is an internal-facing, entrepreneurial innovation team within Salesforce. We help our own internal businesses, like Marketing and Sales, recognize and interpret forces of change in their business landscape and partner with them to plot a course towards a more robust, digital future, through human-centered design. And we help build and deliver that future by using our own world-class technology to set our business on a path of growth and change!Our engagements combine elements of strategic advisory, visioning, user research, ideation, storytelling, value propositions, workshop facilitation, rapid prototyping, end-user concept testing, and product design.If you're interested in...

  • Projects and teammates that push you to grow by challenging your assumptions, skills, and knowledge

  • Working on cross-disciplinary teams that are fully devoted to one project at a time

  • Curious to learn about new businesses at Salesforce and applications every few months

  • Experimenting and prototyping with new technology to bring ideas to life in new ways

  • Honing your storytelling craft to create engagement and conviction for customers

  • Using design to catalyze change at the executive level

We'd like to hear from you!Responsibilities

  • Serve as a champion for design thinking and a human-centered, entrepreneurial approach to strategic enterprise transformation with our internal business partners and customers

  • Work with cross-functional teams of researchers, designers, strategists and technologists to design and conduct bespoke innovation engagements

  • Support stakeholder and secondary research; participate in end-user primary research; recognize economically meaningful end-user pain points and unmet needs

  • Support collaborative workshops then synthesize insights into defensible visions, frameworks, and concepts

  • Support in-market concept testing and experimentation

  • Continually keep abreast of emerging and best-in-class user experiences and maintain a high-level understanding of the capabilities of the Salesforce platform

  • Actively participate in creating, testing, and sharing new and better tools, methods and processes for conducting innovation engagements, and find ways to multiply the value of the insights gained from every engagement

Basic Qualifications

  • Must be within 1 year of graduation or graduating before Summer 2019.

  • 1-3 years of relevant work experience (including internships) as part of an internal or agency team and/or academic studies in design-related field designing engaging and empathetic digital interactions across a variety of digital media

  • HCI, interaction design, product design, communication design, design thinking or related design degree

  • Ability to quickly bring ideas to life through a variety of means, from hand-drawn storyboards to functioning digital prototypes

  • Strong understanding of design thinking and user-centered practices

  • Experience working alongside software developers and solid understanding of the software development process

  • Adobe Creative Suite, Sketch, Invision experience

  • Exemplary verbal, presentation, and written communication skills

  • Ability to multi-task, prioritize and manage time effectively

  • Positive attitude, iterative and ability to work with teams

An online or digital portfolio is required to apply for this position.In lieu of a cover letter, please provide a one or two paragraph response to the following:Please tell us a recent example of something you were inspired by. What, if any, implications does it have on the world of design and technology?About Business TechnologyFrom design strategists and developers to product owners and architects, our Business Technology team provides a suite of products and enterprise applications across the entire company that enable the success of Salesforce— both the company and the platform. Our employees expect a consumer like experience at work, and we help deliver that by using our own Salesforce technologies. We create trusted, smart, scalable solutions for customers—internally and externally—around the world.About SalesforceThe company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” six years in a row and one of Fortune’s “100 Best Companies to Work For” nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!