HCA, Hospital Corporation of America Digital Analytics Intern in Nashville, Tennessee

  • HCA IT Internship *

    HCA, the nation's leading provider of healthcare services, is looking for high potential talent to support its vision to transform the healthcare industry. Based in Nashville, TN, HCA is on the forefront of integrating technology for the purposes of transforming the way we care for our patients. The company is comprised of locally managed facilities which include about 169 hospitals and 114 freestanding surgery centers in 20 states and England and employing approximately 250,000 people.

    HCA for an eighth consecutive year has earned national recognition as one of the best workplaces for information technology professionals. HCA ranked No. 11 on Computerworld’s 2016 “Best Places to Work in Information Technology” list of 100 companies. In addition, HCA has also been named one of the Ethisphere Institute’s 2016 World’s Most Ethical Companies for the seventh consecutive year.

    HCA’s Information Technology & Services department (IT&S) employs over 4,500 employees across the U.S., operates five data centers and fourteen division support centers responsible for delivering IT services to HCA and its subsidiaries such as Parallon and Sarah Cannon, as well as other customers around the country. HCA IT&S’s array of services includes business analysis, systems development, systems integration, information security, customer support, training and education, and infrastructure support. Learn more about IT&S at http://www.healthcareinspired.com/ .

JOB SUMMARY:

The Digital Analytics group within the Content Information Solutions team presents accurate digital analytics data and metrics to enable our stakeholders to make informed business decisions for the 850 healthcare websites and MyHealthOne, the consumer patient portal. The team is responsible for developing and distributing reports, providing insights, supporting and configuring the Google 360 Suite data tracking implementation (including Google Analytics, Google Tag Manager, and other products), and communicating data needs to track key performance indicators for our stakeholders.

The Intern position will be responsible for configuring tracking parameters within Google Analytics 360, helping with QA and testing, documenting processes, and completing other special projects as assigned. This role may also assist with support, delivery, development, and maintenance of dashboards for business stakeholders and internal teams, while working across matrixed organization within a cross functional team. The position will take direction and management from Consumer Insights Team Leads as well as Manager of Content Information Solutions.

RESPONSIBILITIES:

/Develop and Produce Dashboards and Reports/

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● Produces dashboards according to requirements ● Generates reports according to requirements ● Maintains existing reports/dashboards ● Analyzes data to provide meaningful results ● Uses analytics reporting and SEO tools to present data ● Facilitates data gathering to produce requested metrics ● Documents reporting standards

/Support Current Analytics Implementation/

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● Understands/Learns assigned applications and systems ● Configures views according to requirements ● Performs testing according to QA processes ● Documents activities and workflows ● Assists in troubleshooting activities ● Helps with A/B testing as needed ● Works on assignments involving the use of various technologies both old and new. ● Completes assignments on time. ● Works as part of a team and works independently. ● Provides after hours/on-call support as needed

EDUCATION:

High School graduate currently enrolled in college.

OTHER QUALIFICATIONS:

Interest in performing the following: • Creating dashboards • Providing consumer insights • Working with Google Analytics 360 suite or similar products, Tableau or similar application • Analyzing complex data sets and simplifying presentation of metrics • Working in Healthcare IT • Learning debugging and problem solving skills • Practicing time management, problem solving, teamwork, and communication skills • Following technical specifications and production processes • Demonstrating a passion for learning new technologies / techniques • Communicating verbally and in a variety of media • Assisting in designing or developing solutions to meet functional and non-functional requirements • Detail oriented and analytical with good organization skills • Must have the ability to prioritize multiple activities and tasks simultaneously and adapt to a rapidly changing environment • Communicating effectively with individuals at various levels within the organization • Highly motivated and able to work independently with little supervision

Job: *Admitting Registration Clerical & Scheduling

Title: Digital Analytics Intern

Location: Tennessee-Nashville-Corporate Main Campus

Requisition ID: 10207-24784