Central Michigan University COORD/GRADUATE RECRUITING in Mount Pleasant, Michigan

Position Information

Position Summary

The Coordinator of Graduate Recruiting is responsible for coordinating varied and complex projects, many of a confidential nature, which include collecting, analyzing, and interpreting research data related to graduate enrollment management, working with department chairs and graduate program directors on promotional strategies and communications, and providing recommendations towards the creation and support of the Graduate Strategic Enrollment Management Plan. This position will work closely with departments and other University offices to develop targeted communication strategies to support graduate enrollment, as well as to design and prepare assessments of programs supporting the graduate recruiting process. In addition, this position will provide administrative support and assistance for the Manager of Graduate Recruiting, and assist with developing and distributing promotional messages and materials. This person assists with the day-to-day operations for Graduate Recruiting and Admissions.

Required Qualifications

Bachelor’s degree. One year of professional experience, preferably in higher education or related field. Demonstrated experience working with data, databases, spreadsheets, and/or data reports. Demonstrated organizational and/or project management skills, with effective attention to detail. Ability to independently manage multiple projects and complete assignments on time. Ability to accurately perform work assignments, construct documents, and generate reports. Ability to effectively communicate and interact with current and potential graduate students. Ability to maintain confidentiality of sensitive issues as needed. Ability to perform the essential functions and requirements of the job.

Preferred Qualifications

Experience in marketing, recruiting, or college admissions. Strong interpersonal and public communication skills. Experience writing and editing reports and/or project plans. Ability to create and/or enhance promotional communications and materials. Ability to work with information systems and financial records. Desire to continue learning and improving upon knowledge and skills.

Duties & Responsibilities

Utilizes SAP, Data Warehouse, Talisma CRM, and other information systems to generate reports and provide in-depth analysis on key success factors relating to the progression of graduate-level inquiries, applications, admissions, enrollment, persistence, degree completion, and continuing education. Provides data synthesis, interpretive assessment and trend analysis, and recommendations to key administrators and stakeholders in Graduate Recruiting and Admissions, Enrollment and Student Services, and various academic units across campus. Plans and conducts organizational, operational, and program-specific research among comparative universities and peer institutions, current and potential partner organizations, third-party organizations or associations, and feeder schools. Assists in information review, analysis, and planning for graduate recruiting and admissions. Plans, conducts, and coordinates multifaceted research including operational and financial, regulatory and governmental, and market- driven demand and enrollment projections to support the strategic expansion and/or enhancement of academic program options and graduate enrollment planning initiatives. Plans, creates, and schedules targeted communications for key target markets and niches at all stages of the graduate prospecting, recruiting, and student service experience; analyzing the data to more uniquely identify each market niche and better understand the educational wants and needs; and writing highly specialized email, direct mail, web-based, and telephone-based communications. Designs, prepares, and provides special analyses and vetted assessments, functional and progressive recruiting and enrollment reports, and either/or print-based and auditory presentations as needed. Represents Graduate Recruiting and Admissions in planning sessions with academic units, on committees, and in special cross-campus projects relating to enrollment forecasting, prospecting, recruiting, and student-based service and support. Directly and indirectly communicates with current and prospective students and their families, scheduling campus visits and appointments, and working with GRA and academic program leadership to coordinate related activities and follow-up communications. Coordinates scheduling and other administrative support services for the Manager of Graduate Recruiting, including internal and external communications, appointments, and recruiting activities. Develops communication plans and maintains CRM communications, including preparation of letters, memos, responses, reports, and other correspondence. Updates and maintains internal websites and landing pages, which requires proactive review and implementation processes. Works with academic unit leadership to customize content for each program and to coordinate the creation of promotional messages and materials. Updates promotional information with online and print directories and search engines as needed, including gathering and supplying appropriate data when requested. Works with academic units to maintain and/or enhance promotional materials. Professionally meets visiting students and their families, as well as visiting professionals, and assists with coordinating department-based visits and tours. Answers the telephone, makes calls, and provides other communications for recruiting and admissions. Assists with marketing activities, including research, media review, advertising and other promotions. Performs specialized administrative duties in support of graduate marketing and recruiting, including coordinating promotional contracts, monitoring advertising campaigns, and documenting activities. Supervises the creation, implementation, and reporting functions of surveys and email campaigns (prospective student lists, graduating students, alumni, etc.). Supervises student employees, submits student hire forms, and maintains employee records. Reconciles credit card purchases, or assists as needed, and processes paperwork for travel vouchers and/or credit card purchases. Maintains and updates databases, files, contact lists, and printed documents as needed. Maintains internal information systems and manages financial records by monitoring and tracking expenditures and preparing statements or reports as needed. Coordinates the purchase of supplies and equipment as requested. Conducts special projects and assignments as directed. Performs other duties as assigned.

Message to Applicants

You must submit an on-line application in order to be considered as an applicant for this position.

Cover letters may be addressed to the Hiring Committee.

About CMU

Founded 125 years ago, Central Michigan University is a major, national university with 26,000 students, more than 30 remote locations in the U.S. and Canada, and 225,000 alumni worldwide.

CMU offers more than 200 academic programs at the undergraduate, master’s, specialist and doctoral levels. Academic excellence is found in programs considered among the best in the nation, such as engineering, information systems, neuroscience, physician assistant, physical therapy, sales, logistics, fashion merchandising and design, advertising, marketing, public relations, and broadcasting. Central has been a pioneer in extended learning for nearly 50 years, and its online programs for undergraduates and the military, as well as its online MBA and online graduate education for teachers and school leaders, are nationally ranked.

Central Michigan University expands its academics with immersive, hands-on opportunities such as research, volunteering, study abroad, internships and leadership experiences.

The fourth-largest university in Michigan began with the mission of addressing a demand for teachers prepared and qualified to lead classrooms and educate future generations. That commitment to fulfilling unmet needs continues today through many newer programs, including our College of Medicine, which in May 2017 graduated its first class of doctors dedicated to serving medically underserved communities.

Employees have access to fitness facilities and a nationally recognized wellness program as well as health care and benefits that exceed regional, state and national norms.

With student-athletes who are expected to perform equally well in the classroom and on the field, CMU is a member of the NCAA Division I Mid-American Conference. CMU Athletics regularly earns accolades for student excellence in the classroom (almost 30 percent of our students were honored in spring 2017 for GPAs of 3.5 or higher) and on the field, with frequent men’s and women’s championship seasons in sports such as football, basketball, gymnastics, field hockey, soccer, baseball and softball, and wrestling.

Central is located in a quaint, tight-knit community in the heart of central lower Michigan. Our community offers a robust mix of outdoor opportunities, family attractions, and restaurants and brew pubs. Mount Pleasant’s small-town life is complemented by cultural activities on campus, including concerts, plays and guest speakers. Mount Pleasant is an hour or two from most Michigan destination spots, including Detroit, Grand Rapids, Lansing and Ann Arbor, as well as the state’s sunset beaches, golf and ski resorts, and our famous “Up North” communities, state parks and lakes.

EEO Statement

CMU, an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight (see http://www.cmich.edu/ocrie.)

If you wish to see “EEO is the Law” posters, please click here.

Position Number: 71055

Type of Recruitment: External


Supervision Exercised: None.

Employee Group: Professional & Administrative -Hourly

Pay Range: $16.50- $24.00

Division: Enrollment and Student Services

Department: Admissions Recruiting

Position Status: Regular

Employment Status: Full-Time

FTE: 1.00

Position Type: 12 month

Weekly Work Schedule: Monday – Friday, 8:00am – 5:00pm; evenings and weekends as required

At Will?: No

Location: Mount Pleasant, MI

Posting Begins: 12/23/2018

Open Until Filled: Yes