Under the general guidance of the Director, the Associate Director provides administrative management of the Masters of Science in Analytics Program (MSiA) of the McCormick School of Engineering and Applied Science at Northwestern University. Responsibilities include managing business administration, program administration, event planning, marketing and website management, student services, and industry relations. More specifically the Associate Director of MSiA will manage: budget preparation and accounting, admissions process, day-to-day office activities, financial matters, program events, and educational operations of the program. The Associate Director will also manage the program’s staff, work studies and temporary employees.
- Manage and provide quality control for office operations and day-to-day program administration, including registration, business operations, student services, records, data collection and databases, and online student services. Designs and develops program strategy regarding structure, process, and support of students in compliance with NU policy.
- Directs admissions process each year, including maintaining contact with, interviewing and evaluating applicants and orienting incoming students. Manage work studies and temporary employees who assist with high-volume application processing.
- Create and maintain student-focused environment and services that allow students to concentrate on school, enjoy the experience, and solve problems quickly. This includes acting as a liaison to other university offices, relaying concerns to the board and instructors, having a strong presence on class days, communicating important issues to students and planning activities and functions that help students feel connected to the program.
- Managing various MSiA student spaces, ensuring students have adequate resources and are conducting research and educational activities in a safe environment.
- Secure and maintain industry partners for guest speakers, industry-supplied projects, internships and job placement. This involves attending conferences to make industry connections, working directly with industry partners to develop projects and internships, fostering good relations with partners, etc.
- Manage all aspects of the summer internship program. This will involve working closely with Northwestern and McCormick fellowship and internship departments as well as seeking out internships independently. Track student applications and awarded internships, monitor student progress during internship, track evaluations of students and industry partners.
- Maintain budget and accounting records. Development of the program’s operating budget each year, assisting Director with setting tuition costs. Monitoring spending across all budget areas – looking for improvements and making adjustments as necessary. Routinely monitors actual expense activity and reconciles monthly budget statements. Enters reimbursements and orders.
- Manages classroom activities, including scheduling, room arrangements, developing materials for the Course Management System, and providing for audio-visual and other class needs.
- Plans and executes conferences, monthly MSiA seminar Series, special events and other seminars and meetings. This involves identifying speakers, securing adequate facilities, arranging for catering, audio-visual, and set-up, tear-down, invitations, and all other activities needed to provide for a successful event.
- Designs recruitment campaign to generate new prospective students and applicants for program. Includes developing and implementing marketing initiatives (advertising and media exposure; writing and editing; direct mail; corporate visibility; alumni and student referrals); communicating with prospective students via e-mail, telephone, and mail; planning and hosting open houses, other recruiting functions, etc.
- Develops strategies to improve program’s competitive advantage in the market.
- Directing and overseeing the MSiA website and tracking and evaluating results.
- Collaborate with other McCormick Master’s Programs and the Assistant Dean for Professional Masters Programs.
- Communicate with faculty about their courses, schedules, evaluation, and student issues.
- Orienting new faculty and ensuring all faculty have required resources.
- Other duties as assigned.
- Bachelor’s in business, marketing, or a related field + 2 yrs administrative experience including finance, marketing, or program management; or 4 yrs administrative experience.
- Previous marketing experience.
- Proven verbal and written communication skills.
- Demonstrated project management skills and ability to multi-task.
- Proven decision-making skills.
- Ability to complete accurate budget plans and analysis.
- Proficiency in Word, Excel and PowerPoint.
Minimum Competencies: (Skills, knowledge, and abilities.)
- Experience with Word, Excel, PowerPoint, and Access.
- Demonstrated ability to communicate effectively one-to-one, in small groups and in public speaking contexts; Ability to write precise, well-organized emails, letters and proposals while using appropriate vocabulary and grammar.
- Demonstrated ability to consistently display accuracy and attention to detail.
- Follows and teaches others to follow a process/method for problem solving.
- Ability to understand and interpret financial statements and reports including reconciling financial records.
- Demonstrated business savvy and the ability to foster and lead cost-efficient initiatives without sacrificing quality or core values.
- Effectively performs duties and responsibilities with attention to detail and support for organizational policies.
Preferred Qualifications: (Education and experience)
- A master's degree in business, marketing, or the equivalent combination of education, training and experience from which comparable skills can be acquired.
- Public presentation experience.
- Working knowledge of university software and systems (FASIS, NUFinancials, etc.).
Preferred Competencies: (Skills, knowledge, and abilities)
- Experience managing financial assets responsibly with a focus on cost effectiveness and productivity.
- Effectively performs duties and responsibilities with attention to detail while demonstrating support for organizational policies.
- Demonstrated energy and desire to achieve and ability to take action that no one has requested to improve or enhance job results and avoid problems.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Job ID: 34337
Full/Part Time: Full-Time
Location: Evanston, Illinois
Job Title: Associate Director, MSiA