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Colorado State Media and Marketing Intern for the Office of Process Improvement in Denver, Colorado

Media and Marketing Intern for the Office of Process Improvement



Media and Marketing Intern for the Office of Process Improvement


$15.67 Hourly


Denver, CO

Job Type

Temporary (9 months or less)


Department of Transportation

Job Number

OPI_ Media&Mktg Intern_01/19



  • Description

  • Benefits

  • Questions

Department Information

This position is open to Colorado residents and non-resident applicants.

This is a temporary part-time or full-time position with no benefits. Internship in the Office of Process Improvement are typically 9 months in duration (1560 paid hours), but can last up to 12 months depending on hours worked per week. It is preferred that if the applicant is not currently enrolled in school that they work full time. Appointment may be made as early as January 22, 2019.

About CDOT

Are you looking for a challenge? Do you have a passion for helping people? Do you want to be part of a diverse team that is committed to making the transportation system in Colorado safe and efficient? Then, the Colorado Department of Transportation (CDOT) is the place for you! CDOT is devoted to incorporating technology, providing equal employment opportunities, developing leaders, and improving systems in order to provide outstanding customer service. By saving lives and making lives better by providing freedom, connection, and experience through travel, CDOT is committed to becoming the number #1 Department of Transportation in the country. In working towards this goal, we believe every one of our employees plays a critical role. We invite you to be part of that success as an intern. CDOT's core values include safety, people, integrity, customer service, excellence and respect. Please visit to learn about CDOT and how we are making Colorado a great place to live, work and play, now and for the future!

The Colorado Department of Transportation is a 1.4 billion dollar a year business dedicated to provide the best multi-modal transportation system for Colorado that most effectively and safely moves people, goods, and information. Capital construction is typically about $600 million a year, or half of the total budget. CDOT, with more than 3,300 employees and scores of public and private partners throughout the state, is responsible for multi-modal engineering, planning, and roadway maintenance for a 9,146 mile highway system including 3,447 bridges which handles over 27 billion vehicle miles of travel. Although the Interstate system accounts for only about 10% (914 miles) of the total mileage in the state system, 40% of all travel takes place on our Interstate highways. In addition, CDOT's Aeronautics Division supports Colorado's general aviation community through distribution of entitlement funds, an aviation grant program, and long-range system planning in partnership with Colorado's general aviation airports. CDOT's Division of Transit and Rail is responsible for the planning, development, finance, operation, and integration of transit and rail services into Colorado's overall transportation system.


Description of Job

The purpose of this part-time / full-time internship is to provide meaningful professional media and marketing experience to collegiate students (or graduates within 3 years of graduation, or Colorado Refugee Services Program participants) with proven academic performance and a strong desire to learn and contribute within the context of the Office of Process Improvement.

The Office of Process Improvement provides the infrastructure, procedures, processes, training, and support which facilitate and promote a culture of continuous improvement at CDOT. Promoting a culture of continuous improvement is reflected in CDOT's Core Values, including the value of Excellence: We are leaders and problem solvers, continuously improving our products and services in support of our commitment to provide the best transportation systems for Colorado.

The Office of Process Improvement works with other organizations within CDOT to help make our CDOT services, products and operations more effective, efficient and elegant. Our longer-term vision is: "Everyone, Every Day, Improving Every Process and Every Product, To Benefit Every Customer" and to ensure that improvements are adopted and their benefits are realized, we work to 'Ensure that everyone impacted by change is successful with that change". To reach this longer-term vision, CDOT has numerous change initiatives underway.

DUTIES include the following but not limited to:

1) Assisting the Office of Process Improvement and their customers with:

  • Developing marketing and media campaigns to promote services and products within CDOT, targeted at internal employees

  • Develop content calendars and standard process for submissions

  • Monitor analytics and provide reporting

  • Develop recommendations and approach for improving current websites, social media efforts and overall branding of products and services within CDOT Branding Guidelines.

2) Development of strategy to promote and encourage engagement and replication of CDOT's Lean Everyday Ideas:

3) Development of strategy to promote and encourage engagement and collaboration with CDOT's Change Management Program:

4) Providing a summary presentation at the conclusion of the internship regarding the internship experience;

5) Communicate well verbally and in writing on a variety of platforms and settings.

6) Occasional car travel within the Denver metro region and to other areas throughout the state.

7) Perform other duties as assigned.

This position is currently located on CDOT's Headquarters Campus, 2829 W. Howard Pl., Denver, CO 80204. This location is easily accessible by transit, bike, or foot and provides great connectivity to the RTD transit and city trail network.

Additional information about the internship experience in the Office of Process Improvement is available at:

Examples of changes at CDOT are available here:

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

This experience must be specifically documented on your application. Additional information submitted after the closing date of this announcement will not be considered in the review of your application.

Qualified candidates must be either:

  • Any college student enrolled in an accredited community college, college or university seeking an Associates, Bachelors, Masters or Ph.D. degree.


  • A recent college graduate. Recently graduated means the individual should have attended an accredited college or university and have graduated with an Associates, Bachelors, Masters or Ph.D. degree within three calendar years.


  • A certified participant in the Colorado Refugee Services Program.

NOTE: A legible copy of your unofficial college transcript(s) or credential evaluation report must be submitted with your application. Transcripts from colleges or universities outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in your application being rejected and you will not be able to continue in the selection process for this position.

Stronger candidates will be those that demonstrate depth and breadth of skill and ability, through a combination of professional experience and formal training, to successfully perform the duties and responsibilities of this position.

The Exceptional Applicant will possess the proven ability or accomplishment in the following:

  • Completion of 3 years or more in an accredited university in communication, media, or marketing related curriculum or a related discipline, such as: communications, English, marketing, media, advertising, public relations, technical writing, organizational development; strategy management; information technology (IT), or business management.

  • Knowledge and experience with strategy and execution of previous media and marketing campaigns.

  • Knowledge and experience with continuous improvement technologies and change management / change leadership theory, technology and practices.

  • Excellent interpersonal and team-building skills.

  • Excellent verbal and written communication skills.

  • Ability to perform duties with minimal supervision.

  • Familiarity with the Microsoft Office suite (including Visio), and Google mail ("Gmail") and related Google applications.

  • Familiarity with Plone a plus.

Employment Screening

If an applicant reaches the finalist stage of the hiring process, the Colorado Department of Transportation may procure a consumer report and/or investigative consumer report on the applicant in connection with his/her application for employment purposes, as defined under the Fair Credit Reporting Act. These reports may be obtained at any time after receipt of the applicant's authorization. As part of the employment screening an applicant will be requested to disclose any deferred judgments and convictions as well an explanation of the circumstances around any arrest or conviction. In the event that a screening returns information that the applicant believes is not accurate, he or she will have an opportunity to dispute the information with "Info Cubic".

Info Cubic, a consumer reporting agency, will obtain the report for CDOT. Further information regarding Info Cubic, LLC, including its privacy policy, may be found online at Info Cubic is located at 116 Inverness Drive East, Englewood, CO 80112, and can be reached at 877.360.4636.

The report may contain information bearing on the applicant's character, general reputation, personal characteristics, and mode of living. The information that may be included in the report includes: social security number trace, criminal records check, public court records checks, educational records, and driving records checks. CDOT will only request credit reports insofar as they relate to the position for which the applicant is applying. The information contained in the report will be obtained from private and/or public record sources. The applicant will have the right, upon written request made within a reasonable time after receipt of a notice, to request disclosure of the nature and scope of any investigative consumer report.

Supplemental Information

Applicant Checklist: Only complete applications submitted by the closing date for this announcement will be given consideration. Immediately after you submit your application you should receive an email that confirms that you successfully submitted an application for this position. If you do not, try submitting again until you receive the confirmation email. Be sure to also check your junk folder for email communications from the State of Colorado's website.

Complete Applications must include the following documents:

1) A completed CDOT Application for Announced Vacancy (please submit online using the link in this announcement)

2) A completed Supplemental Questionnaire (must submit online as part of your application)

3) An attached copy of your official or unofficial transcript showing the name of the school, cumulative GPA, and whether a degree was granted must be submitted with your application or your NACES accreditation (please attach to your online application or you may email it to

4) An attached cover letter explaining your qualifications and interest in this position.

5) An attached chronological resume.

For more information about this position contact:

Michelle Malloy: or 719-924-3071.

Only complete applications will be given consideration. Every effort must be made to submit transcripts by the announcement close date. Where unusual circumstances prevent timely acquisition of transcripts, they must be submitted within five business days of the announcement close date.

Resumes will not be accepted in lieu of a completed application, but may be used to supplement information to the application. Failure to submit properly completed documents by the closing date of this announcement will result in your application being rejected.

Former employees of the Colorado Department of Transportation System or any other State of Colorado Department or Agency, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information on his/her application.

ADAAA Accommodations: Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Caroline Fisher or 303-757-9128 at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.


CF (SAP #OPIMedia&Mktg Intern01/19/ PCR #XXXX)