NORC Survey Specialist – Health Care Programs in Chicago, Illinois

Survey Specialist – Health Care Programs

Job no: 493836

Work type: Regular Full-Time

Location: Chicago – 55 East Monroe Street, IL

Capability Area: Health Care


NORC at the University of Chicago seeks a Survey Specialist to join our Health Care Research Department to work on the Medicare Current Beneficiary Survey (MCBS), a nationwide health survey project funded by the Center for Medicare and Medicaid Services (CMS). Data from the MCBS are used to inform many government programs and analyses, including fiscal projections produced by the Congressional Budget Office and the Medicare Payment Advisory Commission.

This position will be located in our downtown Chicago office.

DEPARTMENT: Health Care Programs

NORC’s expertise and ongoing work in health care delivery and financing — including access to insurance, payment and delivery-system reform, benefit design, and quality measurement — advance stakeholders’ understanding of policies and programs, facilitate implementation, and contribute to important improvements in cost and quality.

NORC’s expert staff has extensive knowledge of all aspects of health care delivery, from private marketplaces and employer-sponsored insurance to Medicare and Medicaid; from large health care systems to small clinics; and from the needs of children to those of older adults, people with disabilities, and ethnic and racial minorities. Our expert team includes social scientists that acquire, collect, and analyze data from health care organizations and patients; evaluators; health services researchers; health-policy analysts; and professionals with first-hand experience running and supporting health care programs.


  • Assist in the development and preparation of multi-media training materials

  • Help to plan and implement in-person and remote training programs

  • Monitor and evaluate training program progress

  • Assist with all aspects of survey research projects with a primary focus on data collection and analysis of operational measures

  • Help develop data collection procedures; prepare computer assisted interview specifications and test survey systems

  • Prepare quantitative reports to help monitor data collection productivity and quality; and conduct ad hoc data analyses with ability to summarize information into tables, graphs, and text

  • Serve as the liaison to the Data Collection staff (telephone-based and in-person) and the Data Preparation Center and/or the information technology project staff.


  • Bachelors' degree in the social sciences or related field; Masters Degree preferred

  • 1-2 years of experience in a social science research environment (including internships)

  • Background in survey and/or health related research preferred

  • Experience with quantitative analysis using SAS or SPSS preferred

  • Understanding of systems design and implementation

  • Knowledge of data collection and data flow processes

  • Must have effective verbal and written communication skills, strong organizational skills with ability to multi-task, and strong attention to detail.

  • Must be able to work collaboratively as part of a team

  • Must be proficient in Microsoft Office Suite applications

  • Experience with Adobe Acrobat is a plus

  • Experience with video recording and editing software is a plus

  • Knowledge of adult learning principles and instruction design theory is a plus.


NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with NORC to transform increasingly complex information into useful knowledge.

NORC conducts research in five main areas: Economics, Markets, and the Workforce; Education, Training, and Learning; Global Development; Health and Well-Being; and Society, Media, and Public Affairs.

We provide comprehensive and integrated services that span the research cycle, and offer solutions that anticipate and address critical needs in research and data science. We approach all work with deep technical expertise, a spirit of collaboration, and a commitment to scientific integrity.


As one of the oldest not-for-profit, academic research organizations in the United States, and through its affiliation with the University of Chicago, NORC maintains the highest standard of professional excellence and scientific rigor, and is committed to broad dissemination of its findings.


NORC’s subject matter experts and survey professionals develop and employ innovative study designs, research methods, and technical applications to derive meaningful and accurate results.


NORC cultivates an interdisciplinary culture of achievement in which senior investigators from diverse fields and professional backgrounds collaborate with the next generation of researchers in an open, collegial environment.


NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally- protected characteristics.

Advertised: May 18, 2018Central Daylight Time

Applications close: