Virginia State Government Workforce Career Coach in Brunswick, Virginia

Position Information

Job Description

Southside Virginia Community College is seeking a dynamic individual to assume the position of Workforce Career Coach. The Coach will work with both Workforce Development and credit students interested in high-demand occupational career credentials. The coach will participate in program marketing, student recruiting and assist students with career and educational planning services, program admissions, financial aid, work experiences, and job placement. In addition, coaches will support student persistence and program completion by implementing retention strategies. Coaches will assist students in overcoming barriers to their success by connecting them to supportive services including the services of the One Stop Career Centers as appropriate. The Career Coach will also work closely with new CITE (Center for Information Technology Excellent) recruiting students and disseminating program information.

Core Responsibilities include:

  • Help students explore their interests and career paths, identify applicable workforce development and academic occupational programs, and discuss barriers and solutions to ensure successful program completion and credentialing.

  • Engage in group and one-on-one coaching sessions with current and prospective students.

  • Research with program managers the appropriate strategies for helping students complete as well as the credentialing or degree requirements so that knowledgeable information can be shared.

  • Assist students with enrollment, accessing financial aid and other supports available at the college or via workforce partners in the community.

  • Meeting with instructors as needed to gain understanding about course requirements and student progress.

  • Identify employers in the college region seeking to hire students who complete workforce development and academic occupational programs and credentials

  • Arrange for work-based learning experiences for students such as internships, externships, job shadowing, and the like

  • Assist students with job application procedures and provide support and advice through the interviewing and hiring processes

  • Continue to provide coaching and support to students who request it during the first few months of employment to help them overcome workplace stressors, time management, conflict management, etc.

  • Work with PeopleSoft and WES to understand the various reports required to extract relevant information.

  • Assist with ongoing analysis and reporting of student and program progress and credential attainment.

  • Assist with collection and verification of credential attainment and job placement.

  • Assist with FANTIC and WCG, federal financial aid, registration applications so that students are properly and appropriately enrolled.

  • Engage with the community through relevant events in an effort to market the WCG programs.

  • Present information to community groups, businesses, job fairs, conferences, professional development events, workshops, etc., about WCG and workforce programming

  • Other duties as assigned.

Minimum Qualifications

Applicants must have at least a bachelor’s degree in counseling, human resources, social services, or a related field.

Must hold a valid driver’s license, and provide their own transportation.

Must have completed or be willing and able to complete the Virginia Career Coach Certification Program after employment.

KSA’s include the ability to proactively identify and develop opportunities to promote applicable recruiting efforts; prepare and distribute marketing recruitment materials Ability to build relationships and provide excellent coaching services to students pursuing short-term workforce training and academic occupational programs Strong recordkeeping skills Ability to handle multiple time sensitive projects simultaneously Excellent communication skills to communicate effectively with a diverse community and student population and with local and regional stakeholders Ability to provide and explain to students information on curriculum, financial aid, application process; Ability to develop individual action plans Ability to work closely with admissions student support services, workforce services, and marketing and media relations to collaborate and create marketing plans that support the college’s student enrollment and recruitment goals Have knowledge of the workforce system and support resources, as well as experience in accessing supportive services for students Ability to make presentations to business- and industry-related organizations; host information sessions as needed to disseminate information to prospective students including details regarding what it takes to get into the program, what is expected of the student and what job opportunities are available to program graduates Ability to oversee the creation and development of targeted recruitment materials, including online, print and video resources. Ability to recruit employers to visit classrooms and meet students Ability to guide students with tasks related to job search, resume writing, interview, and professional soft skills development Demonstrate the ability to collaborate with community college and workforce partners and employers Ability to travel to recruit students, provide coaching services, or to meet with stakeholders. Must be able to work evenings, weekends and flexibles schedules; travels to attend career fairs to promote trade-related occupational training programs . The workforce career coach should have basic knowledge and experience in most, if not all, of the following areas.

  • Career assessment

  • Development of individual action plans

  • Job search, resume writing, interview, and professional soft skills

  • Communicating and building networks with a variety of workforce partners and stakeholders

  • Working with employers for job referrals, work experience or placement

  • Workforce development programs (e.g. WIOA, RVHI) and credentials

  • Labor market information

  • Student resources including financial aid (e.g., Federal financial aid for credit programs, WCG, FANTIC) and supportive services

  • Listening and helping skills

  • Effective problem-solving skills

  • Working with individuals from underserved populations

  • Data systems, operations, and linkages

  • Microsoft Office and social media

Preferred Qualifications
  • Career Readiness Certificate preferred
Special Requirements

INCOMPLETE APPLICATIONS: Consideration for an interview is based on the information provided on the state application. Therefore, SVCC does not accept “See Resume” as a response to any question. Information on the application is the primary source used for screening the position. Failure to complete any section of the application may disqualify the application. Applications should include complete work history, including periods of unemployment, if applicable.

This is a restricted position that is dependent upon grant funding.

Satisfactory reference and background checks are a condition of employment.

When specified, official transcripts will be required of the successful candidate. If sending transcripts via mail, attach a Word document in RMS stating your name, position applied for, and that transcripts are being mailed by separate cover.

Special Instructions to Applicants

This is a grant funded, restricted full time position with state and VCCS benefits.

Applicants must apply online by submitting a complete state application through this site. Applicants must create a user account to apply online.

Incomplete applications will not be considered to have met the application requirements.

If you are state employee who has been affected by Policy 1.3 Layoff and possess a valid Inter-agency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the Card BEFORE the closing date for this position. The Card may be scanned and attached to the application or faxed to (434) 949-7863. Please include your name, the position number and the position title on the fax cover sheet.

This website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to your Virginia Jobs/RMS account for the status of your application and the status of this recruitment.

For more information about this position or other vacancies within our agency, please visit our website at or contact Angela Jackson at 434.949.1089.

SVCC does not discriminate on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in its programs and activities. The following person has been designated to handle inquiries regarding the non-discrimination policies: Shannon Feinman, Vice President of Finance and Administration, 109 Campus Drive, Alberta, VA 23821, 434-949-1005. Women, minorities, and those with disabilities are encouraged to apply.

In compliance with the Americans with Disabilities act (ADA and ADAAA), SVCC will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

Contact Information


Theresa Henderson





Our main campus is: SVCC, Christanna Campus 109 Campus Drive, Alberta, VA 23821

Working Title: Workforce Career Coach

Role Title: Education Support Spec III - 29144

Job Open Date: 04/12/2018

Job Close Date: 04/27/2018

Open Until Filled: No

Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?: No

Hiring Range: Minimum $33,598

Agency: Southside VA Community College (276)

Agency Website:

Location: Brunswick - 025

Sublocation: Alberta

Position Number: R0071

Job Posting Number: 1036687

Type of Recruitment: General Public - G

Does this position have telework options?: No

Bilingual/Multilingual Skill Requirement/Preference: No

Job Type: Full-Time (Salaried)

Job Type Detail: Restricted Full-Time Salaried - Non Faculty- FTS-1R

Pay Band: 04