Whirlpool IT Analyst - Winning Workplace in Benton Harbor, Michigan

IT Analyst - Winning Workplace

Date: Aug 9, 2018

Location: Benton Harbor, MI, US, 49022-2692

Company: Whirlpool Corporation

Requisition ID: 21384

Whirlpool Corporation is consistently recognized by Fortune Magazine as one of the World’s Most Admired Companies. Our values are the driving force behind everything we do. Respect, integrity, diversity and inclusion, teamwork and the spirit of winning propel our teams to excellence. Get to know us and see what it's like to be part of the world's leading major home appliance company.

Function Overview

We are looking for an Information Technology (IT) Systems Analyst to join our Winning Workplace (WW) team which is part of the corporate Global Information Systems (GIS) organization. In this team, you will deliver the IT strategy and solutions to our end users across the Whirlpool environment. From our employees to our suppliers/vendors we make sure that the IT tools, environment and culture support our users to perform their best on their business objective. You will design and implement functional and cost-efficient IT System tools and software from day to day routine tasks such as email, calendar, chat and virtual meetings to advanced macros and conversions in complicated business processes. Your overall goal will be to leverage technology to meet organizational and global enterprise needs that will be a 5-star experience that is user-friendly.

Job Responsibilities

  • Whirlpool WW IT Environment knowledge expert providing leadership, guidance, and ownership for all aspects of IT tools helping Whirlpool end users

  • Understand Business and IT needs

  • Design, analyze and implement efficient IT Systems

  • Advise on best practices across enterprise regarding workplace productivity and culture

  • Ability to make a basic business case for critical and innovative workplace solutions

  • Solve enterprise workspace problems

  • Provide WW IT training, education and awareness

  • Stay current of ‘Best in Practice’ enterprise workplace IT tools, innovations, ideas, and designs

  • Monitor, track and ensure timely resolution WW IT objectives, including managing internal activities, training on Google Guides, and conducting internal audits on the success of IT tools/efforts

  • Available for inquiries from Google Guides and corporate users regarding information about tools, applications, software, Google Suite, learning opportunities, etc.

  • Coordinate with functional leadership and ensure all WW documentation is current, reviewed and approved by all impacted functions, communicated and deployed in a timely manner

  • Ensure proper training is available for outside stakeholders and environment end users

  • Conduct quarterly updates with manager and leadership

  • Coordinate annual workplace review through surveys, metrics, benchmarking

  • Gather feedback from end users to continue improving IT Systems

  • Prepare the Organization Change Management communications and monthly newsletter updates to Google Guides and to global users

  • Work and cooperate with Whirlpool’s Global WW regional teams and outside vendors supporting WW IT efforts

  • Serve as contact point for various WW activities under the broader scope of the team

Minimum Requirements

  • 6 months + work experience with Information Technology Systems (can be a college internship experience or college course project experience)

  • 1+ years work experience in Microsoft Office and Google Suite of Software Products

Preferred Qualifications

  • Bachelor’s Degree in Computer Science or Information Systems

  • Ability to understand business needs

  • Excellent communication skills, analytical, and problem-solving abilities

  • Hands-on experience with technical projects

  • Passion for technology and analysis to execution work in the corporate environment

  • A desire to lead corporate environment with Winning Tools and Solutions for employees and business users

  • Comfortable in Google Suite Environment

  • Time and task management

  • Strong leadership skills

  • Ability to interact with others comfortably

  • Having the ability to perform all roles associated with the project in order to take over if needed to ensure project continuity

  • Being able to work under timelines and collective team objectives


Whirlpool Corporation (NYSE: WHR) is the world’s leading major home appliance company, with approximately $21 billion in annual sales, 92,000 employees and 70 manufacturing and technology research centers in 2017. The company markets Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, Jenn-Air, Indesit and other major brand names in nearly every country throughout the world.

At Whirlpool Corporation, we believe that all people matter. Celebrating diversity and including thousands of perspectives empower us to create products that blend into every concept of home. Whirlpool Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Additional information about the company can be found on Twitter at @WhirlpoolCorp.

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