Whirlpool Analyst, Supply & Logistics in Benton Harbor, Michigan

Analyst, Supply & Logistics

Date: Mar 30, 2018

Location: Benton Harbor, MI, US, 49022-2692

Company: Whirlpool Corporation

Requisition ID: 16463

Job Function: Supply & Logistics (40000087)

The Consumer and Appliance Care organization is responsible for the life-cycle management of all service parts and accessories launched in tandem with our major appliance products. This is a dynamic business that also fulfills a critical role for our consumers given we are a durable goods company whose products remain a part of consumers’ lives for many years. This is a great opportunity for a supply chain professional to grow in a high-impact role and gain experience in one of the most foundational business processes: forecasting.

Business lead and process captain for all forecasting and planning functions for our multi-million dollar service parts and accessories business. Responsible for managing our complete demand signal for 1000+ suppliers and 60,000+ stock keeping units to drive high product availability at best cost. Maintains oversight and accuracy of key data parameters within our instance of Service Parts Planning; monitors system selection of appropriate forecast methodologies based on time-series analytics, component failures, and collaborative go-to-market planning. A critical member of the service parts value stream; collaborates with inventory management and warehouse operations in support of tactical problem-solving and strategic initiatives. Serves as a key voice of reason and insight within our Sales & Operations Business Team; influential to business decision-making as it relates to financial outlooks, risks, and upside opportunities. Owns critical-to-quality performance metrics of forecast accuracy and bias; uses data to drive cross-functional action and resolve issues affecting both end consumers and business-to-business customers. Executes and drives continuous improvement actions within our forecasting processes. Conducts exception reporting and analytics to highlight at-risk stock keeping units and drives corrective and responsive actions throughout the business team. Maintains and refines standard work and process documentation within demand planning and forecasting management operating systems.

Minimum Requirements

  • Bachelor’s Degree in Supply Chain Management, Business Administration or related field

  • College Internship or 2+ years of experience within a supply chain role; demand planning, forecasting, or material planning

  • Proficient in computing skills

Preferred Requirements

  • Strong analytical skills

  • Critical thinking and problem solving

  • Demonstrated analytical expertise, particularly in time-series analytics, trends, and forecasting

  • Business acumen with demonstrated experience in Sales & Operations Planning and associated risks & trade-off decision-making

  • Familiarity with continuous improvement techniques

  • Demonstrated proficiency with the use of Enterprise Resource Planning and/or Material Requirements Planning systems, such as SAP, Oracle, JDA

  • Demonstrated emotional intelligence and leadership experience would be differentiators

  • Possess an entrepreneurial spirit of winning, and demonstrate effective contributions in a team environment


Whirlpool Corporation (NYSE: WHR) is the number one major appliance manufacturer in the world, with approximately $21 billion in annual sales, 97,000 employees and 70 manufacturing and technology research centers. The company markets Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, Jenn-Air, Indesit and other major brand names in nearly every country throughout the world. We stay true to our philosophy that says good business begins by not following but leading. Our brands and products help people make the most of time so they can focus on making the most of moments that matter. At Whirlpool Corporation, we believe that all people matter. Celebrating diversity and including thousands of perspectives empower us to create products that blend into every concept of home. Whirlpool Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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